Privacy policy

When you place an order we collect the details needed to fulfil it: your name, delivery address, email address, and phone number. Payments are processed securely by our payment providers — we never see or store your full card details.

We use your details to process orders, arrange delivery, and respond to queries. If you opt in to our mailing list we'll send occasional updates about new products and seasonal offers — you can unsubscribe at any time using the link in any email.

We do not sell or rent your personal information to third parties. We share details only with the services needed to fulfil your order — payment processors, couriers, and our store platform (Shopify).

We use essential cookies to keep your cart working and basic analytics to understand how the site is used. We don't use advertising trackers.

Under UK GDPR you may request a copy of the data we hold about you, ask us to correct it, or ask us to delete it. Call 0203 011 0338 or write to us at 173 Golders Green Rd, London, and we'll action your request promptly.